What are the shipping policies?Updated 6 months ago
The majority of orders placed through our website are fulfilled the following business day, with some exceptions based on how often we roast that particular coffee. We know that coffee orders can sometimes be urgent - as running out of coffee can be a dire situation! We have put systems in place to ensure you get the freshest coffee possible, shipped as quickly as possible.
We ship via best route carriers Monday - Friday. These carriers also observe most national holidays, so that may affect shipping times.
If you order online, we’ll send you a notification when your order has shipped. If it’s been 72 hours and you still haven’t heard from us, please let us know at [email protected].
We do ship to PO Boxes and APO addresses. You can order online and checkout through our website normally.